Released on: May 23, 2008, 5:34 am

Press Release Author: VIBCO Vibrators

Industry: Industrial

Press Release Summary: VIBCO Vibrators introduces a new Virtual Van Visit program to
provide customers with improved installation and technical support assistance. The
Virtual Van Visits are designed to quickly and clearly show customers the how to
install a VIBCO vibrator for their unique application and are offered free of
charge.

Press Release Body: VIBCO Vibrators introduces a new Virtual Van Visit program to
provide customers with improved installation and technical support assistance. The
Virtual Van Visits are offered free of charge.

\"We have a long tradition of helping our customers select and properly mount our
vibrators,\" says Karl Wadensten, VIBCO President. \"For years, we\'ve had a fleet of
sales and training vans travelling across the country. The VIBCO field team does a
great job of getting out there and helping our customers. But the reality is that
VIBCO products are sold all over the world, and we needed a better, faster way to
personally help each and every one of our customers.\"

So VIBCO found a way to do just that. They came up with a way to get a first hand
look at a customer\'s vibrator application and show them exactly how to install a new
vibrator or how to improve upon an existing installation. VIBCO asks the customer to
send a digital photo and a few key pieces of information - what material is being
vibrated, how much it weighs, what type of power supply is available, etc.

\"It\'s great to be able to help our customers get the information they need quickly,\"
says Josh Sawtelle, the creator of VIBCO\'s Virtual Van Visit program. \"Once we have
a photo, we generally can get back to the customer within just a few hours. So far
the feedback from customers has been overwhelmingly positive... they love the easy
to read format and the fast turnaround!\"

VIBCO Vibrators has long offered customers and end users 24-hour technical support
assistance and will continue to do so. Offering no charge Virtual Van Visits is just
one more way that VIBCO continues to set the standard for customer service
excellence in the vibration industry. Other recent customer service enhancements
include the extention of VIBCO\'s regular customer service hours now from 7:30am to
8:00pm, Eastern Time.

For more information on VIBCO\'s Virtual Van Visit program or any VIBCO product or
service, contact:

Toll free in US: (800) 633-0032
Toll free in Canada: (800) 465-9709
Email: vibrators@vibco.com
Web: www.vibco.com

Founded in 1962, VIBCO, Inc. designs, manufacturers and markets a comprehensive
range of heavy-duty electric, pneumatic and hydraulic vibrators for construction and
industrial use. The company also designs, manufactures and markets a complete line
of vibratory plate compactors and rollers. The company is headquartered in Wyoming,
RI, USA. For more details and contact information, go to www.vibco.com.

VIBCO, We\'re the Expert Vibrator Guys.

Web Site: http://www.vibco.com/news/news_052008.html

Contact Details: 75 Stilson Road
PO Box 8
Wyoming, RI 02898
800-633-0032