Press Release Summary: A knowledgebase / FAQ solution for site visitors to easily search through articles in order to find answers to their own questions.
Press Release Body: Chicago, IL – September 4, 2008 – ActiveCampaign, Inc today announced the immediate availability of KnowledgeBuilder 3.0. KnowledgeBuilder is a PHP knowledgebase / FAQ solution for website visitors to easily search through articles in order to find answers to their own questions.
Providing site visitors with a knowledgebase solution can increase customer satisfaction by addressing their frequently asked questions. This in turn limits time and resources spent on the phone, chat, or email support. Advanced organization, search, and related article features allow site visitors to search for answers in the knowledgebase. They can also submit questions which can be turned into an article which can be emailed to them. Exporting features allow visitors to export the entire knowledgebase or any selected category to HTML or PDF format.
Version 3.0 is a complete rewrite that is 99% unencoded ; allows users to automatically save versions of documents and revert as desired; has an AJAX based interface for live editing, drag/drop features, and many usability enhancements; imports articles, glossary terms, and word terms; supports RSS feeds for the entire KB; and more.
KnowledgeBuilder is available for immediate order and download through the ActiveCampaign, Inc website. Pricing is by license and involves no reoccurring fees. Pricing begins at $197 for a single admin/author and unlimited public users. $297 for a license with 5 admins/authors and unlimited public users. Additional pricing options are available for licenses for additional admins/authors.
Order: http://www.activecampaign.com/kb/order.php
Trial: http://www.activecampaign.com/kb/trial.php
About ActiveCampaign, Inc.
ActiveCampaign, Inc offers PHP/MySQL Web based software solutions that are oriented toward the needs of our clients. We offer a powerful suite of software tools with high end service options that allow you to reach your goals faster and with greater reliability. Our client oriented culture is committed to providing stable software that is agile yet powerful. Clients are impressed not only by the quality of our solutions but by the overall value. Our clientele ranges from Fortune 500 companies to small businesses worldwide.
Web Site: http://www.activecampaign.com
Contact Details: 150 N. Michigan Avenue Suite 1230 Chicago, IL 60601
Toll-Free Sales (888) 227-5040 International Sales 1 (312) 201-0300
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