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EPR Archived News |
MV Transportation Drives AP, Customer Service Advancements With ImageNowReleased on = April 18, 2005, 7:07 am Press Release Author = Perceptive Software, Inc Industry = Software Press Release
Summary = Leading Passenger Transportation Company Moves Forward
With Press Release Body = SHAWNEE, KANSAS — (14 Apr 2005) Perceptive Software, Inc., today announced that MV Transportation, Inc., selected ImageNow® integrated document management, document imaging and workflow software to enhance customer service and quicken accounts payable (AP) processes. MV is the largest woman- and minority-owned passenger transportation management firm in the United States. Founded in 1975, MV provides paratransit and fixed route/multimodal services nationwide. The company also offers maintenance in approximately 80 percent of its current contracts. Most of MV's corporate team started their careers as drivers, giving them a unique insight into the needs of the company's customers. ImageNow will help MV build on its tradition of providing superlative customer service. MV's employees will use ImageNow to access customer information with a single click, instead of having to search through multiple file cabinets to find an individual record. This allows associates to answer vendor and customer inquiries immediately and eliminates callbacks. "As a current
user of Lawson Software, MV Transportation wanted an imaging software
solution that would not only enable us to capture and view thousands
of invoices a month but also work as an extension of Lawson,"
said Jessica Furey, accounting ImageNow will
automatically index incoming invoices and other AP documents, linking
them to records in the company's Lawson Financials application.
By saving countless hours in data entry time, employees will be
free to focus on the needs of customers. MV's decision to move from restrictive paper processes to an electronic document imaging, management and workflow suite was motivated by an influx of paperwork into the accounts payable department. As the company gained more contracts, the flow of document traffic also increased. Managing manual records became increasingly difficult and time-consuming, inhibiting customer service. Discover the ImageNow difference at http://www.imagenow.com Web Site = http://www.imagenow.com Contact Details
= Perceptive Software, Inc. Tel +1 800 941
7460 info@imagenow.com
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