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CSY EPOS News - Garden Centre weeds out administrative waste

Released on = August 25, 2006, 3:29 am

Press Release Author = Orbis Software

Industry = Software

Press Release Summary = Its has long been the case that price, product quality and
excellent customer service have been the three critical success factors for those
operating within the Garden Centre industry but, in a extremely competitive and
maturing marketplace, Garden Centres are finding it increasingly difficult to
differentiate their offerings to the customer. In response to this, Armitages has
taken the innovative approach of automating its back office activities, through
TaskCentreŽ, with the aim of creating new front end competitive advantages.

Press Release Body = David Whitwam, IT Manager for Armitages explained the impact
TaskCentreŽ is having on the company,"Our industry as a whole is very
customer-centric but very few competitive gains are left to be achieved from this
approach. As a result, we decided to systematically automate our back-office
activities through the use of TaskCentreŽ." He continued, "The commercial savings we
have achieved through the intelligent automation of our administrative tasks have
been significant and the effect on our front end competitive performance is
transparent to all within the company."

Philip Smith, Managing Director for Orbis Software, also commented on the success
Armitages has achieved through TaskCentreŽ, "In a fast moving B2C environment, such
as the garden centre industry, successful companies work smarter than their
competitors". He continued, "Armitages is such a company, as it has saved a
considerable amount of time and money by automating those employee business
processes that many organisations continue to assign people to conduct."

Armitages Garden Centres is the first company in their industry to embrace Business
Process Management technology and it is expected that other companies within this
highly competitive sector will quickly follow suit.

Editors Notes

For further details on this Press Release, please contact Roberta Main-Millar on
01202 241141 or rmm@orbis-software.com


About Orbis Software
Orbis Software provides the leading pure-play Business Process Management (BPM)
Suite, TaskCentreŽ, enabling organisations to drive efficiency and reduce costs
through collaborative process automation. There are more that 4000 organisations
around the world already using Orbis products, including such names as Nasdaq,
Telstar, BP, BDO Stoy Hayward, GE Capital Equipment, The Rank Group, Salomon
Brothers, Zenith, BUPA, Jaguar, Lloyds TSB and Rolls Royce.



Web Site = http://www.orbis-software.com

Contact Details = Roberta Main-Millar
email: rmm@orbis-software.com
tel. 01202 241141

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