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General Graphic Now Offers Online Live Video Demos

Released on = February 14, 2007, 11:32 am

Press Release Author = Dustin Williams / General Graphic

Industry = Consumer Services

Press Release Summary = General Graphic, a leading supplier of graphic arts and
office equipment, now offers live video demos to customers over the Internet.

Press Release Body = KAYSVILLE, Utah, February 2007 - General Graphic is a leading
distributor of graphic arts, printing and office equipment over the Internet.
General Graphic understands that it can be difficult for many Internet users to
purchase products over the Internet. Internet users are often wary about purchasing
something that they have never seen or used. General Graphic believes they have
found a solution to this issue, without ever needing to leave the office.

The answer to the issue of wanting to see products in use before purchase is the
live video demo. Thanks to broadband Internet, a phone and a video camera, General
Graphic can now offer live product demos. By using a Web browser, customers can log
into a specially designed page, created by General Graphic, to get a live feed of a
product. The live feed is shot through a camera that has been set up to work over
the Internet.

Once the video link has been established, the customer service representative can
then establish phone communications for the demo. A customer can then see the
machine be used and ask questions while the demonstration is being performed. Live
video demos are especially useful in helping the customer resolve any issues they
may have before purchasing a machine that could be a significant investment.

General Graphic has also found that the live video demos are a great way to train
customers on how to use a new machine. They are also great for troubleshooting
issues that a customer may have setting up a machine. Live video demos can even be
used to help guide a customer through minor repairs.

No pressure is placed on the customer to make a purchase. Live video demos are
offered as a free service to anyone who wants one. A list of products that offer a
live video demo can be found here: (http://www.generalgraphic.com/live-demos.htm?NR)
Live video demos are even available on this list upon request.

For further information, please contact Dustin Williams, Marketing Supervisor of
General Graphic, 1-888-346-9184, info@generalgraphic.com.

####


Web Site = http://www.generalgraphic.com

Contact Details = General Graphic
1142 West Flint Meadow Drive
Kaysville UT 84037
801-927-3038

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