Released on = May 31, 2007, 5:45 am

Press Release Author = Harrington Group, Inc.

Industry = Software

Press Release Summary = Simple to install, easy to use and packed with features and
functionality

Press Release Body = This flexible Corrective Action / Issue Management System lets
you categorize all types of issues, assign responsibility and attach related data
such as photos and Email documents. The Action Item module lets you track team
activities to resolve important issues.

For nearly a decade, our Corrective Action system has been known as the premier tool
for resolving audit discrepancies, handling customer complaints, and eliminating the
causes of nonconformities. The self-documenting nature of the process creates a
knowledge base for solving future problems and measuring your overall performance
improvement.

Document Nonconformities
C/A 6 lets you identify problems, their root causes, and the actions taken to
resolve them. The built-in analysis tools help you to identify your weaknesses in
order to implement Quality Improvement initiatives.

Perform Follow-up Create actions items that prompt you to perform 30, 60, and
90-day follow-up audits to ensure the effectiveness of your Corrective/Preventive
actions.

Verify Effectiveness Trend and pareto reports provide a visual indication that your
Corrective/Preventive Action efforts are effective. You can even determine whether
you are getting to the true root causes of your issues.

Increase team participation
Place responsibility on the appropriate team members. C/A 6 documents and tracks all
the activities that contribute to your corrective/preventive action projects.

Management Visibility Online and printed reports provide a live status of all your
exceptions and the activities your team is performing to address them. This will
become the best overall health indicator for your organization.

Web Site = http://www.harrington-group.com/products/CorrectiveAction/ca6/features.asp

Contact Details = Address: 11501 Lake Underhill Road, Orlando
United States of America

Phone Number: 407-382-7005
Email: ca6@Harrington-Group.com