Exceed Customer Expectations with Live Chat on e commerce website
Released on = June 7, 2007, 2:55 am
Press Release Author = MindGenies the e-magician
Industry = Internet & Online
Press Release Summary = LivechatGenie has launched its software for online stores websites to provide showroom-level service to their online visitors.
Press Release Body = LivehelpGenie is the sales and customer support tool that will help you turn your website visitors into clients.
Today in this world where work, children and responsibility limit our free time, online shopping has come a long way. It is no longer necessary to enter a retail store, move through crowds, and endure long lines to fulfill all shopping needs. Live Help Genie can make your website visitors feel as though they are visiting real retail store with any kind of assistance in real time.
Advantages of using LivehelpGenie in Online Stores Industry 1. Reduce Shopping Cart Abandonment. 2. Increased Sales - Real-time website visitor interaction adds a live sales person to your static retail website. 3. Marketing Tool - Post chat surveys give invaluable customer information that helps improve marketing strategies. 4. Information from website monitoring helps with the improvement of marketing strategies. 5. Provide immediate answers to product questions and cross-sell complementary products. 6. Watch how visitors respond to new product introductions and promotional launches, and tweak your marketing efforts based on what you see 7. Products that best suit their needs can be shown to them. 8. Promotions and discounts can be offered to them while they are browsing. 9. Increase customer confidence.
Live help software on retail store web sites is an excellent way to contact prospective buyers looking for that perfect product and reply to their questions online to make their purchase less risky and more comfortable. Many sales are lost at the point of ordering. Potential customers become concerned about providing personal information during the purchasing process, leading them to abandon their shopping cart. Using LivechatGenie Assistance, you can assure completion of the sale by walking them through the process.
Visit www.LivechatGenie.com for details concerning the software.
Contact us at: - team@livechatgenie.com
Web Site = http://www.livechatgenie.com/online-stores.html
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