Released on: November 29, 2007, 2:17 am

Press Release Author: Alexandra Lewis

Industry:

Press Release Summary: Aon's John Bell has been appointed chair of the Professional
Conduct Committee of the Chartered Institute of Loss Adjusters (CILA). The role will
ensure that individuals, businesses and insurers receive an unbiased and
professional standard of support through the insurance claims process.

Press Release Body: Aon's John Bell has been appointed chair of the Professional
Conduct Committee of the Chartered Institute of Loss Adjusters (CILA). The role will
ensure that individuals, businesses and insurers receive an unbiased and
professional standard of support through the insurance claims process.

The committee is responsible for upholding the professional integrity of its loss
adjusting members and carrying out investigations in the event of alleged
misconduct.

Previously a loss adjuster for 17 years, John is now head of claims at insurance
broker Aon. This means he brings a fresh look to the role from the point of view of
the insured and their expectations.

John commented: "Loss adjusters face the challenge of increasing regulation while
investigating claims. Our role is to help our members maintain their professionalism
by understanding the laws that protect the claimant's human rights, while ensuring
that they treat the customer fairly and professionally. Although we have very few
complaints about our members' conduct, we always fully investigate any allegations
to help rectify the situation and uphold customer expectations. It's a privilege to
be appointed chair of this influential committee, as I am a firm believer in
maintaining professional standards."

Aon UK is ranked by A.M. Best as the number one global insurance brokerage based on
brokerage revenues and voted best insurance intermediary, offering classic car
insurance, high value home insurance, href=\"http://www.commercialservices.aon.co.uk/commercialservices/microsites/entertainment/\">entertainment
and media liability insurance and construction insurance.


Web Site:
http://www.commercialservices.aon.co.uk/commercialservices/microsites/entertainment/


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