Released on: August 31, 2008, 4:59 pm

Press Release Author: David Terry

Industry: Financial

Press Release Summary: Added personnel, Baton Rouge control center, and extended 7
day customer service to help Gustav policyholders

Press Release Body:
IAS Claim Care Expands Communications Center to Serve Gustav Policyholders

Added personnel, Baton Rouge control center, and extended 7 day customer service to
help Gustav policyholders

San Antonio, Texas IAS Claim Services is extending hours of operations and
personnel at IAS ClaimCare to ensure rapid and compassionate service to
Gustav-affected home and business owners in Louisiana and the Gulf Coast.

IAS ClaimCare is the control center for communications between insurers, adjusters
and policyholders to handle hurricane Gustav claim s located in San Antonio, Texas.
ClaimCare personnel provide the first contact with policyholders from their
insurance carriers to inform home and business owners how their claim will be
handled, who their key contacts and adjusters are and what timing they can expect
through various stages of the claim process. Beginning Tuesday, September 2nd, IAS
ClaimCare will begin operating hours from 8 am to 8pm CST seven days a week. \"Any
insurer that is a client of IAS will be assured that their policyholders are getting
the best possible care when it comes to getting in touch with them, explaining the
claims process, setting appointments and maintaining communications until their
claim is completely resolved. Since Katrina, we established IAS ClaimCare to
ensure the most important aspect of the claims process - effective communications
are performed with extraordinary care, compassion and expediency.\" said Larry B.
Cochran, CEO of IAS.

In addition to the expansion of ClaimCare for Gustav, IAS will also relocate several
of the company\'s Vice Presidents from Texas operations to the IAS office located in
Baton Rouge, LA. \"We will have our best people on ground zero from day one to make
sure every claim we are assigned will be given the best possible attention to
quality and speed\" noted Cochran.

IAS is one of the nation\'s largest independent adjusting and insurance services
firms. Established in 1984, IAS has offices and control centers in Texas, Oklahoma,
Louisiana, Georgia and Florida. Through these control centers, IAS provides claim
services throughout the eastern half of the US. IAS clients provide insurance to
over 10 million homes and over 1 million automobiles in the United States.

Web Site: http://www.iasclaims.com/

Contact Details: Contact: David Terry
IAS Claim Services
Phone: (800) 288-4338
Fax: (800) 638-9806
1755 N Collins Blvd.
Suite 350
Richardson, TX 75080
Email: lc@iasclaims.com

http://www.iasclaims.com/