Displaysense introduce revamped returns policy
Released
on: April 20, 2009, 3:31 am
Author: Steve Whittle
Industry: Consumer-Services
Displaysense,
the Bishops Stortford-based retail display company, is offering
more to their customers with a revamped returns policy and delivery
charges.
Displaysense,
one of the UK and Irelands leading suppliers of display
systems and clothes
rails, has announced that it recently tested a new returns
policy which ran throughout March and over an especially eventful
St Patricks day period.
The
company which already provided a 14 day money back guarantee for
all of its home customers, has now put in place this same returns
policy across the board to cover all of its business customers
in a bid to provide a straightforward and easy to understand returns
policy that is fair to everyone.
Throughout
March, Displaysense experienced some unusual returns from their
customers that truly tested its new returns policy, including
a female display bust returned smelling of alcohol and a display
cabinet and literature
holders that had been smashed by a would be criminal.
Steve
Whittle the marketing manager at Displaysense commented: "Events
surrounding the St Patricks day period really tested our returns
policy but customers and staff can now see clearer than ever where
to draw the line and when to be lenient. The case with the customer
from Ireland returning the bust smelling of alcohol clearly breached
our terms and conditions, but as it was such an unusual return,
it is definitely going to be remembered."
Although
Displaysense has broadened its returns policy to cover business
consumers, this was not enough for the retail display company,
who also improved upon its delivery charges to provide low price
flat rate charges that are easier to understand and also more
attractive to both B2C and B2B customers alike which will be seen
as a much needed change during these troubled times.
With
a new site also launched at the start of March, it seems Displaysense
has its sights set on big things this year as it continues to
grow and evolve as a business. As for the customer return from
Ireland, perhaps they should remember next St Patricks day to
refrain from using their hard earned money on alcohol filled busty
girls, especially the fake ones.
About
Displaysense
Displaysense was established in September of 1978 as a manufacturer
of quality point of sale displays. Displaysense has a wealth of
experience in design and manufacturing and has been able to develop
an ever growing standard range of over 1600 displays. The range
is now extremely diverse including acrylic containers, display
cabinets, mannequins, modular shelving units, exhibition displays
and business card holders.
Displaysense
works with a large range of clients including, retailers (multiple
and independent), blue chip corporate clients, cafés, bars,
restaurants and night clubs, shop and office fitters, marketing
and promotions companies, designers and architects, product distributors,
exhibition contractors and exhibitors, printers, councils and
NHS trusts, charities, schools and universities.
For further information please contact:
Steve Whittle
Marketing Manager
Displaysense
Rye Street
Bishop's Stortford
Hertfordshire
CM23 2HG
UK
0845 200 8139
www.displaysense.co.uk
2012
