Shoppers Vote For Tesco Mobile As The Number One Network
Released
on: June 16, 2009, 4:14 am
Author: Tesco
Mobile
Industry: Telecommunications
Tesco
Mobile has once again proved that it puts customers first by beating
all other leading networks to scoop the top position in the prestigious
mobile satisfaction survey from Which? Magazine for the fourth
year in a row.
The
authoritative survey of over 5,000 people found that Tesco Mobile
was the favourite mobile operator for Pay
as you go, with customers nominating the network for services
including its wide handset range, affordable tariffs and exceptional
customer service.
Tesco
Mobile's handsets were also applauded with the Nokia 2610 highlighted
as 'cheapest best buy' and the Nokia 5310 as 'best buy under £80'.
Tesco
Mobile's Pay as you go tariff
which rewards customers with free triple credit, was also given
a special mention by Which?, who called it the 'best top-up incentive',
beating other mobile networks' top up bonuses for value.
The
Which? report is backed up by other recent mobile surveys including
the 2009 Aura Mobile Customer Survey which selected Tesco Mobile
as the top operator for customer satisfaction.
Lance Batchelor, Chief Executive
Officer of Tesco Mobile and Tesco Telecoms said:
"This
is a powerful endorsement for our brand and we are delighted that
Which? members have voted for Tesco Mobile.
"Customer
service is crucially important to mobile users who will often
select their operator on the experience they have had. It's great
news for us that consumers have chosen Tesco Mobile over the other
networks for four years in a row and shows that people are prepared
to shop around to get the very best in customer care."
- ENDS -
EDITOR'S
NOTES
About
Tesco Mobile:
Tesco Mobile is a 50:50 joint venture between Tesco and O2. The
company sells exclusively Tesco Mobile branded services in Tesco
stores, online and through Tesco Direct, across the UK using O2's
technology and network. This partnership means the Tesco Mobile
network currently covers 99% of the UK population. The service
gives Tesco Mobile customers value, simplicity and choice, offering
them simple, great value tariffs with rewards such as free credit,
free sim cards
and Clubcard points. Tesco Mobile has been voted as the number
one mobile network for customer satisfaction by Which Magazine
(May 09).
For
further media information please contact:
Joanna Kinloch
Tesco Mobile
Cirrus A
Shire Business Park
Welwyn Garden City
AL7 IAB
07770 435 943
www.tesco.com/mobilenetwork
2012
