Rackspace recognised for Customer Focus Excellence
on: April 17, 2009, 3:27 am
Author: Mital Joshi
Hosting, a leading provider of IT hosting services, has announced
that it has been successfully recognised as one of Europe's leading
customer service organisations by the European Business Awards
European Business Awards recognises and rewards excellence, best
practice and innovation in companies across the 27 EU member states.
Now in its third year, the European Business Awards serve to showcase
Europe's most successful business achievements, with hundreds
of companies entering each year. This year Rackspace
Hosting achieved a top 10 place in the Award for Customer
Focus category at the high profile awards ceremony, held in Rome
on 7th April.
Thomson, Managing Director at Rackspace, commented: "This
recognition is particularly satisfying for us, as it really underlines
our mantra of Fanatical Support. In the competitive IT hosting
marketplace, everyone claims they deliver excellent customer service,
so it's great to prove that with Rackspace, customer focus is
a reality, not just hype.
has already been a great year for recognition of our endeavours.
This success follows closely on the heels of Rackspace being voted
15th best company to work for by the Sunday Times 100 Best Companies
Awards, moving up nine places from 2008. This European recognition
comes after Rackspace won the overall award for customer focus
in the 2008 National Business Awards".
recognition Rackspace has achieved at these awards highlights
the company's total commitment to its customers through the Fanatical
Support service which focuses on the 5 important key criteria
of responsiveness, ownership, resourcefulness, expertise and transparency.
As the world's leader and specialist in hosting, Rackspace Hosting
is changing the way businesses worldwide buy IT. Rackspace delivers
computing-as-a-service, integrating the industry's best technologies
into a flexible service offering, making computing more reliable
trusted partner to companies of all sizes, Rackspace enables IT
departments to be more effective. Rackspace is distinguished by
its award-winning Fanatical Support, furthering the company's
mission to be one of the world's greatest service companies. Rackspace
featured in the top 30 of both the Sunday Times 100 Best companies
to work for list and the Financial Times Great Place to Work Awards,
Rackspace's portfolio of hosted services includes managed
exchange and cloud
For more information, please contact:
20 Garrick Street
08453 707 024